An excellent opportunity has arisen within the Fintech Marketing Industry. Manpower Cyprus, on behalf of our client an international Events Management Company & Marketing Agency, we are seeking to recruit an On-Boarding Customer Success Executive to join their expanding team based in Limassol.

Job Description:

• Act as the main contact for new clients, ensuring smooth onboarding and strategic guidance
• Create and oversee communication plans and materials to support client onboarding
• Manage sponsorship packages with suppliers and partners
• Partner with Customer Success Executives and senior leadership to develop and execute customer success initiatives
• Offer ongoing support to clients during events, managing logistics, addressing client needs and ensuring expectations are met
• Oversee event activities to ensure successful execution and client satisfaction
• Collaborate across teams to achieve event and organizational objectives, with a focus on continuous improvement
• Analyze customer success data to improve outcomes and meet client goals

Qualifications & Skills:

• Bachelor’s or Master’s degree in Event Management, Business Administration, or Marketing or in any other relevant field
• 3-5 years of relevant experience in event management, coordinating and executing successful events will be considered an advantage
• Strong communication and negotiation skills
• Proven ability to manage multiple clients and projects simultaneously, while maintaining strong attention to detail
• Excellent communication and negotiation skills, with the ability to build rapport and credibility with clients and maintain strong external partnerships
• Strong problem-solving skills, with the ability to think creatively and strategically to solve client challenges
• Previous experience in preparing and managing customer quotations
•  Familiarity with working in a fast-paced, iterative environment

Benefits:

• An attractive remuneration package based on experience and qualifications
• Health & Dental coverage
• Bonus based on performance
• Maternity & Paternity Benefits
• Great opportunities for personal and career growth
• Training, Learning & Development Opportunities
• Flexible working hours & working from home option
• 21 days of annual leave, paid Sick leave, long weekend leave
• An inspiring work environment with ambitious and enthusiastic colleagues
• A challenging position in a multi-cultural company
• Traveling