Manpower Cyprus, on behalf of our client a Global leader in the lift and escalator industry, we are seeking to recruit a Collection Specialist to join their team in Nicosia, Cyprus.

Main Duties & Responsibilities:

• Manage BPO and internal teams for credit, collection, and dispute processes
• Assist Front Line in resolving complex collection cases
• Analyze dispute root causes and implement corrective actions
• Perform in-person collection contact as needed by local regulations
• Route disputes for specified retained accounts
• Record and manage invoice disputes in the system
• Initiate and oversee dispute resolution workflows
• Apply collection strategies to assigned accounts
• Conduct collection calls and secure payment promises from customers
• Collaborate with Customer Service and inbound teams to address queries and disputes, ensuring efficient collections

Requirements:

• Bachelor or Master Degree in Accounting, Finance, Economics or in any other relevant field
• Minimum 3 years of previous experience in a relevant field
• Prior experience with SAP software will be considered an advantage
• Excellent written and verbal communication in English and Greek
• Very Good knowledge of MS Office including Microsoft Word, Excel

Remuneration:

• An attractive remuneration package based on experience and qualifications
• Bonus
• Yearly promotion based on evaluation
• Coaching and Mentoring Opportunities
• Training & Development Opportunities
• Friendly and International Working Environment